Support
How can we help?
Find answers below or reach out directly. We typically respond within 24 hours.
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Getting Started
How to set up your profile, log your first meal, and start tracking habits.
Account & Billing
Manage your subscription, upgrade to Pro, or cancel anytime.
Privacy & Data
Learn how we protect your health data and your rights as a user.
Feature Requests
Have an idea that would make Phaze better? We'd love to hear it.
Common questions
How do I reset my password?
Open the app, tap "Sign In", then "Forgot Password". We'll send a reset link to your email.
Can I export my data?
Yes. Go to Settings > Your Data > Export. You'll receive a full export of all your logs, photos, and progress data.
How do I cancel my Pro subscription?
You can cancel anytime through your Apple ID settings. Go to iPhone Settings > Apple ID > Subscriptions > Phaze.
Is Phaze available on Android?
Yes. Phaze is on Google Play. The Android app covers the core tracker: Estimated Levels, dose reminders, AI meal logging by photo, label, barcode or voice, Ember, labs, progress photos, widgets, and medical data encrypted on your device. The Apple Watch app and Apple Health sync stay iPhone-only.
Does Phaze replace my doctor's advice?
No. Phaze is a wellness companion, not a medical device. Always consult your healthcare provider for medical decisions.
Still need help? Send us an email and we'll get back to you.