Delete Your Data
Last updated: September 30, 2026
You are always in control of your Phaze data. You can erase everything from inside the app in a few taps, or ask us to do it for you by email.
Phaze has no login account. Your logs stay on your device. If you use Community or choose Phaze storage, our services also hold the writing or encrypted backup you chose.
Delete everything in the app
This is the fastest way and it works on both iOS and Android.
- Open Phaze and go to the Settings tab.
- Tap Privacy & Data.
- Tap Delete All Data.
- Confirm. On Android, type DELETE first. Your data is erased from the device right away.
This removes your profile, health and medication entries, photos and app history from this device. The app also requests server deletion as explained below.
Request deletion by email
If you cannot open the app, email us at privacy@phaze.fit and tell us what you want removed.
- Tell us which platform you used, iOS or Android.
- Include the current Community username shown on your posts, if any, and any email address you gave us for feedback or support.
A username is public, so we may ask for details only its author would know before removing Community writing.
What gets deleted
When you delete your data, we remove:
- Your on-device profile and settings.
- All health, weight, body composition, and dose entries.
- Meals, nutrition logs, and saved foods.
- Progress photos and milestones.
- Backup copies Phaze can reach in your iCloud Drive or Google Drive when you choose Delete All Data.
- Your Community posts, replies and optional published profile fields when you leave or delete all data.
- Your encrypted Phaze storage backups, if you choose to erase them.
To delete only Community, open Settings > Community > Leave Community. This asks our service to erase your writing and optional published profile fields. If you are offline, keep the app installed so it can retry when you open it online.
To delete only Phaze storage backups, use Settings > Data and Privacy > Device Backup on iOS, or Settings > Cloud Backup on Android. You can delete one copy or all copies linked to recovery codes saved on that phone. Deleting existing copies does not require Premium. iOS and Android recovery codes are separate.
On Android, a Google Drive copy can be removed only while Phaze still has Drive access. On iOS, a copy held only in iCloud and copies another iPhone writes may need deletion in iCloud storage settings. Turning Cloud Backup off stops new Android copies; it does not erase copies already saved.
What we keep, and for how long
Some limited records remain after deletion for the periods below. Community writing and Phaze storage have their own controls and retention rules in the Privacy Policy.
- Pseudonymous analytics events, with no medical data
- The app opts this device out of future analytics. Existing pseudonymous events follow the retention rules in the Privacy Policy.
- Subscription and purchase records, from RevenueCat, the App Store, and Google Play
- Kept as required for tax, accounting, and refund obligations
- Support emails you sent us
- Kept up to 24 months, then deleted
- Community writing and published profile fields
- Removed when you delete them or leave Community; limited membership and moderation records remain as described in the Privacy Policy.
- Encrypted Phaze storage backups
- Deleted when you choose to erase them, or after two years without a backup, list or restore; storage cleanup can take up to 30 days.
| Data | Retention |
|---|---|
| Pseudonymous analytics events, with no medical data | The app opts this device out of future analytics. Existing pseudonymous events follow the retention rules in the Privacy Policy. |
| Subscription and purchase records, from RevenueCat, the App Store, and Google Play | Kept as required for tax, accounting, and refund obligations |
| Support emails you sent us | Kept up to 24 months, then deleted |
| Community writing and published profile fields | Removed when you delete them or leave Community; limited membership and moderation records remain as described in the Privacy Policy. |
| Encrypted Phaze storage backups | Deleted when you choose to erase them, or after two years without a backup, list or restore; storage cleanup can take up to 30 days. |
We never sell your data and we never send medical data to advertisers.
How long deletion takes
Device data is removed when you confirm. If a Community or Phaze storage erasure cannot reach our service, the app retries when you open it online. If you uninstall before it finishes, email us with your current Community username. Email requests follow the applicable legal timelines.
Related policies
For the full picture of what we collect and why, see our Privacy Policy and our Consumer Health Data Privacy Policy.
Contact
- Email: privacy@phaze.fit
- In app: Settings, then Privacy & Data, then Delete All Data.
- Operator: Zeit Capital Ltda, Brasilia, Brazil.
We respond to data requests within 30 days.